ARK Health :: FAQ

FAQ's

HOW DO I BOOK THE APPOINTMENT?

The quickest way to get started is to call us at the clinic to book an appointment time that is convenient for you. On our web page link ‘FORMS’ we have included files of all the necessary paper work that is required. You can simply download the information, fill out the forms and bring them with you on your first visit. This is our way of ensuring an effective use of your time.

HOW OFTEN DO I NEED TREATMENTS?

The frequency of treatments is dependent on the severity of your injuries. Your physiotherapist will be able to discuss your particular needs at the completion of your first visit. Your commitment to your treatments (attendance, compliance with exercises, etc.) is essential to a positive outcome of your rehabilitation.

CAN I DO SOMETHING AT HOME TO HELP MY RECOVERY PROCESS?

Absolutely! Education is a major part of our physiotherapy treatment. Our goal is to help patients recover from their injuries and prevent reoccurrence through a home exercise program. Your physiotherapist will advise you on a program that is specific to your injuries. This can consist of stretches, exercises, postural /ergonomic corrections and advice on returning to sports activities (including technique changes that may be required).

CAN YOU VISIT MY HOME FOR THERAPY?

We Provide Home visits in Mississauga, Brampton and Toronto. Please call our clinic for details regarding the area covered, cost of visits and other requirements.

IS MY HEALTH RECORDS CONFIDENTIAL?

Physiotherapy clinics are under strict guidelines from the Canadian Physiotherapy Association regarding confidentiality of medical information. We do not release any information to third parties without your consent. However, if you are receiving treatments as a result of a WSIB claim or Car Accident we are required to send reports on your ongoing treatments to WSIB/car insurance, your employer and/or the referring doctor.

Do I need a prescription from my doctor?

You do not need a prescription from your doctor for physiotherapy.

Physiotherapists are primary health care professionals. However, some insurance companies require a doctor's prescription before covering.

Orthotic Friendly

Get relief from your foot problems.

Provides help to get relief from painful foot injuries or problems. Helps in maintaining the normal position of your ankle joints, foot bones, etc .

Discount for seniors*

Special Discount available to seniors.

Apart from good service and Personal care we have special dicsount for seniors. We also offer casino bonuses from our partners as an additional benefit.

*Some conditions apply